INTERACTIVE BENCHMARKS
FY-20 SaaS PERFORMANCE BENCHMARKS
Featured Benchmarks
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Customer Acquisition efficiency metrics such as CAC Payback Period
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Customer Retention efficiency metrics including Gross Dollar Retention Rate
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Customer Expansion efficiency metrics including Net Dollar Retention Rate
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Product Efficiency metrics including Gross Margin
In Partnership With:




FY-21 FORECAST MANAGEMENT BENCHMARKS
Featured Benchmarks
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Satisfaction with current forecasting process
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Primary organization responsible for forecasts
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Error of margin (+/-) on new forecasts
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Forecasting automation and technology used
In Partnership With:

FY-21 ACCOUNT-BASED PROGRAMS BENCHMARKS
Featured Benchmarks
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Percent of marketing budget allocated to account-based programs
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Pipeline and New Revenue contribution from ABM programs
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Funnel conversion stages tracked for ABM programs
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Account-Based qualification criteria used
In Partnership With:

FY-21 SaaS FinOps TECH STACK EFFICIENCY BENCHMARKS
Featured Benchmarks
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Number of days for financial close
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Key financial reports
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SaaS metrics utilization and frequency
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Recurring revenue agreement management
In Partnership With:

FY-21 CUSTOMER ACQUISITION BENCHMARKS

Featured Benchmarks
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Pipeline and New Revenue contribution by source
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Stage of marketing and sales team alignment
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Revenue team alignment impact on revenue growth
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Sales technology monthly investment



In Partnership With: