INTERACTIVE BENCHMARKS

FY-20 SaaS PERFORMANCE BENCHMARKS

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Featured Benchmarks

Customer Acquisition efficiency metrics such as CAC Payback Period
Customer Retention efficiency metrics including Gross Dollar Retention Rate
Customer Expansion efficiency metrics including Net Dollar Retention Rate
Product Efficiency metrics including Gross Margin

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FY-21 FORECAST MANAGEMENT BENCHMARKS

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Featured Benchmarks

Satisfaction with current forecasting process
Primary organization responsible for forecasts
Error of margin (+/-) on new forecasts
Forecasting automation and technology used

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FY-21 ACCOUNT-BASED PROGRAMS BENCHMARKS

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Featured Benchmarks

Percent of marketing budget allocated to account-based programs
Pipeline and New Revenue contribution from ABM programs
Funnel conversion stages tracked for ABM programs
Account-Based qualification criteria used

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FY-21 SaaS FinOps TECH STACK EFFICIENCY BENCHMARKS

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Featured Benchmarks

Number of days for financial close
Key financial reports
SaaS metrics utilization and frequency
Recurring revenue agreement management

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FY-21 CUSTOMER ACQUISITION BENCHMARKS

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Featured Benchmarks

Pipeline and New Revenue contribution by source
Stage of marketing and sales team alignment
Revenue team alignment impact on revenue growth
Sales technology monthly investment

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