INTERACTIVE BENCHMARKS

FY-20 SaaS PERFORMANCE BENCHMARKS

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Featured Benchmarks

  • Customer Acquisition efficiency metrics such as CAC Payback Period

  • Customer Retention efficiency metrics including Gross Dollar Retention Rate

  • Customer Expansion efficiency metrics including Net Dollar Retention Rate

  • Product Efficiency metrics including Gross Margin

In Partnership With:

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FY-21 FORECAST MANAGEMENT BENCHMARKS

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Featured Benchmarks

  • Satisfaction with current forecasting process

  • Primary organization responsible for forecasts

  • Error of margin (+/-) on new forecasts

  • Forecasting automation and technology used

In Partnership With:

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FY-21 ACCOUNT-BASED PROGRAMS BENCHMARKS

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Featured Benchmarks

  • Percent of marketing budget allocated to account-based programs

  • Pipeline and New Revenue contribution from ABM programs

  • Funnel conversion stages tracked for ABM programs

  • Account-Based qualification criteria used

In Partnership With:

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FY-21 SaaS FinOps TECH STACK EFFICIENCY BENCHMARKS

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Featured Benchmarks

  • Number of days for financial close

  • Key financial reports

  • SaaS metrics utilization and frequency

  • Recurring revenue agreement management

In Partnership With:

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FY-21 CUSTOMER ACQUISITION BENCHMARKS

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Featured Benchmarks

  • Pipeline and New Revenue contribution by source

  • Stage of marketing and sales team alignment

  • Revenue team alignment impact on revenue growth

  • Sales technology monthly investment

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In Partnership With: