Expert Insights and Recommendations

Our Industry KPI experts will provide an in-depth analysis of your companies KPI performance measured against the RevOps Squared  KPI Benchmarking Index

Advisory Services

RevOps Squared offers a high touch, consultative approach to analyze existing KPIs and identify missing  KPIs using our proprietary assessment methodology.

 

In addition, we identify KPIs that are not currently being captured or are not being calculated using industry standards. 

Enterprise Value Impacting KPI Benchmark Assessments Include:

First Five KPI Benchmark Assessment

Operational KPI Alignment and Impact Assessment

Pillar of Enterprise Value  Assessment & SaaS Performance Index Position

Variable Compensation Benchmark Assessment

What We Deliver

RevOps Squared KPI Assessments

Each assessment includes a benchmark assessment, including KPI enhancement and process improvement opportunities delivered in an interactive, executive briefing.

 

Key Performance Indicator assessments are purpose-built to engage each cross-functional leader impacting operational performance across the Customer Lifecycle including Customer Acquisition, Customer Expansion, and Customer Retention. 

 

Each operational KPI benchmark is aligned to industry-standard Enterprise Valuation metrics benchmarked against “Like” company peer groups.

Enhanced alignment across marketing, sales and customer success

Established common goals using shared KPIs across the Customer Lifecycle

Common language and performance goals measured against industry benchmarks

Increased Enterprise Valuation

Customer Acquisition Benchmarks

Customer Acquisition KPI Benchmark Assessment

Customer Acquisition Key Performance Indicators analyzed against Industry Benchmarks.  Each assessment includes an executive report including KPI and process recommendations delivered in an interactive, executive briefing.  Assessment includes the following:

Customer Acquisition KPI Analysis

Customer Acquisition Funnel Analysis

Lead and Opportunity Source

Lead and Qualified Lead Conversion

Opportunity Funnel Performance

Close and Push Rates

SaaS Valuation KPI Review and Comparison Analysis

Customer Acquisition Cost  (CAC)

CAC Ratio  (CAC)

Customer Lifetime Value (CLTV)

CLTV:CAC Ratio 

Average Revenue Per Account  (ARPA)

New Customer Payback Period 

Pipeline Coverage Ratio Analysis

Opportunity Win/Loss Review

Customer Acquisition KPI Instrumentation Analysis

Industry Benchmark + KPI Performance Comparison

Customer Acquisition Benchmarks

Customer Expansion KPI Benchmark Assessment

Customer Expansion Key Performance Indicators analyzed against Industry Benchmarks.  Each assessment includes an executive report including KPI and process recommendations delivered in an interactive, executive briefing.

Customer Expansion Funnel Analysis

Lead and Opportunity Source

Lead Conversion

Upsell and Cross-Sell Opportunity Funnel

Upsell and Cross-Sell Close and Push Rates

Customer Expansion Process Analysis

Customer Expansion KPI Instrumentation Analysis

Industry Benchmark + KPI Assessment Report

SaaS Valuation KPI Review and Comparison Analysis

New & Upsell/Cross-Sell (CAC) 

New & Upsell/Cross-Sell CAC Ratio

Customer Business Review Cadence/Content

Organization Roles and Incentives

Customer Retention KPI Benchmark Assessment

Customer Retention Key Performance Indicators analyzed against Industry Benchmarks.  Each assessment includes an executive report including KPI and process recommendations delivered in an interactive, executive briefing.

Customer Retention KPI Analysis

Customer Retention Process Analysis

Existing customer agreement review

Renewal Notification Process

Organizational Roles and Responsibilities

SaaS Valuation KPI Review and Comparison Analysis

Customer Loss Review and Analysis

Customer Retention KPI Benchmark Comparisons

Customer Retention KPI Instrumentation

Industry Benchmark + KPI Assessment

Gross and Net Renewal Rate 

Customer Logo Renewal Rate

Customer Acquisition Benchmarks

Sales Compensation Benchmark Assessment

Sales Compensation including salary and variable compensation plans analyzed against Industry Benchmarks.  Each assessment includes an executive report including KPI and process recommendations delivered in an interactive, executive briefing. 

SDR Compensation Analysis

On-Target Earnings Composition

Quota and VC Ratio

Quota Components

Objectives and Goals

Customer Acquisition VC Ratio

Customer Expansion VC Ratio

Customer Retention VC 

Account Executive Compensation Analysis

On-Target Earnings Composition

Quota and VC Ratio

Quota Components

Objectives and Goals

iconmonstr-linkedin-3-240.png
iconmonstr-facebook-6-240.png
iconmonstr-twitter-1-240.png

  Terms of Use  |  Privacy Policy © 2020   RevOps Squared All rights reserved